TERMS AND CONDITIONS

Conditions for Website Use

ALL USE OF THE TechSquadLive.com WEBSITE, ITS SERVICES, AND ANY SERVICES OFFERED THROUGH THE SITE (COLLECTIVELY, THE "SITE") IS SUBJECT TO THE TERMS OF THIS AGREEMENT AND THE POLICIES, AGREEMENTS AND INSTRUCTIONS FOR THE USE OF THIS SITE CONTAINED IN THE SITE AND POSTED BY TechSquadLive.com WHICH ARE HEREBY INCORPORATED HEREIN.

Satisfaction Guarantee for Services

TechSquadLive.com guarantees that users of its services receive full value for their money. While in most cases this means solving the user's problem, there may be instances in which the problem is not resolved. In such cases the user may not be billed.

Limitation of Liability

In no event shall TechSquadLive.com be liable to any person for any special, general, incidental, indirect, consequential, or punitive damages of any kind, including, without limitation, those resulting from negligent or criminal acts of third parties, loss of use, loss of data, lost profits, or computer hardware damage, in connection with any of its services, the TechSquadLive.com website (including all information, services, and products that are referenced or linked to in the TechSquadLive.com website), or any other information, documents, products, software, downloads, repair services, advice, and information provided by TechSquadLive.com or any of its third-party product or service providers, whether such person is advised of the possibility of such damages.

Force Majeure

In the event TechSquadLive.com's delivery of the Services is delayed, prevented, or otherwise made impracticable by reason of any acts of God, fires, floods, earthquakes, or other natural catastrophes; national emergencies, strikes, lockouts or other labor difficulties; computer "hacking" attack or computer virus; any law, order, regulation or other action of any governing authority; power outages, technical equipment failures, or any other cause beyond TechSquadLive.com's reasonable control, then TechSquadLive.com shall be excused from such delivery to the extent that it is delayed or prevented by such cause.

Right of Refusal

TechSquadLive.com reserves the right to refuse, suspend or terminate any of its services to any user in its sole discretion, without notice. Reasons for refusing service include, but are not limited to: using computer system fraudulently, illegally, or for propagating libelous or otherwise defamatory, obscene, pornographic, abusive, harassing or threatening material.

Internal Complaint Policy Statement

We are committed to your satisfaction and have procedures in place to provide you with a fair, timely and effective means to resolve problems with any transaction. We record and monitor all complaints. We will undertake to acknowledge any complaint within seven business days of receipt and will strive to address and resolve any complaint within 45 days of receipt. In the event we cannot reach a satisfactory resolution, we are committed to using third-party dispute resolution services through the Better Business Bureau of United States of America. Please contact us at if you have any questions or concerns.