Managed Services Plans

FOCUS ON YOUR BUSINESS, NOT YOUR TECHNOLOGY

What if your entire IT environment was monitored around the clock with problems detected proactively, and then resolved before they caused any downtime for your business? Or if you could get your technology fully managed and have “help desk” support so that you could focus on business innovation and never have to worry about IT problems. Wouldn’t it be nice if your technology just worked like it was supposed to?

TECHSQUAD MANAGED SERVICES

TechSquad can proactively support your PC’s, servers and networks. It’s like putting your IT environment on auto-pilot. We offer simple packages to choose from that include: remote monitoring, resolution or full IT management. We cover all major hardware brands as well as software and we provide help desk support. We offer 4 levels of services that build on top of each other to provide you with the right amount of support to fit your needs.

WHAT YOU CAN EXPECT WITH MANAGED SERVICES FROM TECHSQUAD

  • Peace of Mind — Knowing that your computer network is being monitored daily for failure.
  • Less Downtime — A technician will response immediately to problems as soon as they are detected.
  • Flat-Monthly Rate — Say goodbye to expensive network repair bills and unexpected costs.
  • Fewer Disruptions — Our preventative maintenance and network monitoring will make sure your computers stay in tip-top shape for maximum speed, performance, and reliability.


TechSquad Managed Services Plans
For Home and Small Business

*Microsoft Software and IBM Compatible PC's
**Hardware Refresh Every 5 Years On Servers
***Plans Cover PC Hardware and Software Only
****New Computer and Software Projects Billed for Time and Material.
*****Specialized Line Of Business Applications Required Vendor Contract.

LEVEL 1 - BASIC is the base offering within TechSquad Managed Services and provides the following services as well as alerts emailed to designated parties about any problems found.

  • 24x7 Proactive Monitoring and Alerting
  • Anti-Virus/Spyware Application
  • Windows Patch Management

LEVEL 2 - ENHANCED is the mid-level offering within TechSquad Managed Services and combines all the services of the Basic level plus:

  • Unlimited 5x8 Remote Resolution
  • Encrypted Cloud Data Backup
  • Weekly Performance Tuning
  • Third Party Patch Management

LEVEL 3 - TOTALCARE is the most comprehensive level of support within TechSquad Managed Services and provides all of the services within the Basic and Enhanced levels plus:

  • Unlimited On-Site Support
  • VIP Priority Scheduling
  • Trip Charge Wavier
  • Web Content and Spam Filtering

LEVEL 4 - TOTALCARE PLUS

  • Parts Replacement Cost Included
  • 3 Year Hardware Refresh, 5 Year for Servers
  • Security Vulnerability Scanning
  • Network Performance Monitoring

OPTIONAL ADD-ON SERVICES are also available on an as needed basis:

  • Asset tracking
  • Spam Filtering
  • Data migration
  • Content Filtering
  • Vulnerability Scanning
  • PC Installation and setup
  • Software Installation and Support
  • Discount Pre-Paid Support Hours
  • Network assessment
  • Security assessments

REQUEST YOU ASSESSMENT TODAY

Start enjoying more peace of mind today with TechSquad Managed Services. The first step is requesting an on-site assessment of your IT environment which includes: onsite physical inspection, security, vulnerability and patch scans, network and systems performance analysis, and asset inventory.

SIMPLIFY YOUR IT MANAGEMENT TODAY WITH TECHSQUAD MANAGED SERVICE

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